Articles

You have probably heard that work happiness makes for higher productivity. Numerous studies showed that happiness and productivity often went hand in hand, but not which of the two was the...

Some may have been doing it for years, others are forced by the prevailing coronavirus. The fact remains that we will be working from home en masse in the near future. But what does that do to our productivity?....

We are all familiar with the phenomenon of burnout. Last year, 1 in 6 Dutch people struggled with burnout symptoms such as chronic stress, persistent fatigue and even depression1. The...

Satisfaction. Engagement. Engagement. Three important traits for a successful employee. Yet it is often not clear exactly what these traits mean. The terms...

A questionnaire in employees' mailbox every week: is that a good idea or not? So-called pulse surveys - weekly or monthly recurring questionnaires - are becoming the last...

Management consultant Frederick Reichheld was looking for an alternative to the long questionnaires in market surveys. He wanted to measure satisfaction and brand loyalty in an easy and quick way,...