Work happiness boosts productivity and turnover

20 April 2020

You have probably heard that work happiness makes for higher productivity. Numerous studies showed that happiness and productivity often went hand in hand, but not which of the two was the...

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Burnout and bore-out: what can you do as an employer to prevent it?

16 November 2019

We are all familiar with the phenomenon of burnout. Last year, 1 in 6 Dutch people struggled with burnout symptoms such as chronic stress, persistent fatigue and even depression1. The...

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Difference between satisfaction, involvement and commitment

1 October 2019

Satisfaction. Engagement. Engagement. Three important traits for a successful employee. Yet it is often not clear exactly what these traits mean. The terms...

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What does the Net Promoter Score (NPS) say?

22 July 2019

Management consultant Frederick Reichheld was looking for an alternative to the long questionnaires in market surveys. He wanted to measure satisfaction and brand loyalty in an easy and quick way,...

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10 smart tips to increase employee satisfaction

23 February 2016

To achieve competitive advantage, high employee satisfaction is a must. Not only are satisfied employees more productive but this also results in higher customer satisfaction....

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How do you deal with negative results from employee surveys?

10 January 2016

The main objective of employee surveys is often to identify areas for improvement within the organisation. But when the results are negative, it is tempting for managers to...

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